dashloop.in

Privacy Policy

Last Updated: January 19, 2026

Feaststuff Daily Private Limited (“we,” “our,” or “us”) operates the Dashloop mobile application (the “App”). We are committed to protecting your privacy and ensuring you understand how your information is collected, used, and safeguarded.By using Dashloop, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

A. Personal InformationTo provide our daily meal delivery service, we collect personally identifiable information that you voluntarily provide, including:

  • Name: To identify your account and orders.
  • Mobile Number: For account verification (OTP), delivery coordination, and support.
  • Delivery Address: To ensure precise delivery of your daily meals.
  • Order History: We store details of your past orders and subscription plans to manage your renewals, provide support, and analyze preferences.

B. Location DataWe collect precise location data from your device only while the App is in use (foreground).

  • Purpose: To verify product availability in your specific area and to facilitate accurate delivery logistics.

C. Device Information & DiagnosticsWe collect specific device data for security and app performance:

  • Device IDs: Android ID and iOS Vendor ID (IDFV) are used strictly for fraud prevention (preventing abuse of trials/bonuses).
  • Crash & Performance Data: We collect technical logs regarding app performance issues to improve app stability and reliability.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To process your subscription plans and deliver meals to your doorstep daily.
  • Communication: To send order updates, delivery notifications, and service alerts.
  • Promotions: To notify you of relevant offers (you may opt-out of marketing communications).
  • Fraud Prevention: To detect and prevent duplicate accounts or abuse of promotional offers using device identifiers.
  • App Improvement: To analyze performance logs and improve the stability of the Dashloop app.

3. App Permissions

To function correctly, Dashloop requires the following permissions:

  • Location: Required to confirm serviceability and pin your delivery location.
  • Notifications: Required to send you real-time updates regarding your meal status and delivery rider arrival.

4. Account Deletion & Data Retention

You have the right to delete your account at any time directly through the App settings.Consequences of Deletion:

  • Permanent Wipe: All your personal data (name, history, address) will be permanently deleted from our servers. This action is irreversible.
  • Forfeiture: Upon deletion, any active subscription plans, wallet balances, or remaining meal credits will be immediately forfeited. No refunds will be issued for forfeited balances upon voluntary account deletion.

5. Third-Party Services & Data Processors

We employ third-party companies to facilitate our service. These parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.A. Payment Processing

  • Razorpay: We use Razorpay to process all payments. We do not store your credit card or banking details on our servers. All payment data is processed securely by Razorpay in accordance with their privacy standards.

B. App Infrastructure (Firebase)We use Google Firebase services to run our app infrastructure:

  • Firebase Authentication: Used to manage secure user login and OTP verification.
  • Cloud Firestore: Used to store your user profile, order history, and active plan details securely.
  • Firebase Cloud Messaging (FCM): Used to send you push notifications about your order status.
  • Firebase Performance Monitoring: Used to collect technical data on app performance to help us fix bugs and improve stability.

6. Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Address: Feaststuff Daily Private Limited, WeWork Raheja Woods, Kalyani Nagar, Raheja Woods, 8, Central Avenue, Kalyani Nagar, Pune, MH 411006.

Email: support@dashloop.in

Company: Feaststuff Daily Private Limited